Privacy PolicyWe always pay attention to global privacy protection trends and ensure full compliance with various privacy regulations . At XCrawl , your personal data will be processed fairly and lawfully. This Privacy Policy details the purpose and specific terms of our processing of your personal data, aiming to provide you with transparent and clear information.
By using this website www.xcrawl.com (the 'System'), you agree to the Privacy Policy, which may be updated without prior notice , and your continued use of the Services after any such changes will be deemed to be your agreement to the revised Privacy Policy. If you have any questions about this policy, or you have any requestsregarding the processing of your personal data, you can contact us at support@xcrawl.com.
1.1 Personal information. When you use our self-service features, we may collect and process the following personal information: name, email address, contact information such as your Phone number, device information, address, company name, industry, credit card information (credit card number last four digits), your account credentials (username, encrypted password), usage data (e.g. access logs, activity history, preferences). In the case of self-service functions, the processing of personal data is necessary for the provision of the requested service and the performance of the contractual obligations between you and XCrawl , on your behalf with our payment service provider in connection with a specific transaction (for example, subscription payment or Unscheduled top-up) initiates a payment or series of payments.
1.2 Social media information . Based on our legitimate interests in market visibility, we may use social media features to make it easier for you to share information. Please note that these social media widgets may collect some information, such as IP address, even if you are not a member of that specific social media platform. In addition, when you register or log in to the service through your social network account (such as Facebook, Google), we will have access to the basic information of your social network account, such as your account name, home address, email address, date of birth, Avatar, friend list, personal description, and any other information you publicly provide on the account or agree to share with us.
You can contact us by sending an email to our professional email, sending us a request via live chat platform or social media. Your data will be processed based on the legal basis of your consent, which consent is given to us by proactive motion (contacting us is considered an affirmative act of explicit consent to the processing of your personal data). may also process personal data for the performance of contracts and based on our legitimate interests to ensure that our customers are creditworthy and solvent.
XCrawl may use your personal data to inform you about our services. XCrawl may use the email address you voluntarily provide when filling out the waitlist form to notify you of XCrawl's latest events and new products. We use your consent as the legal basis for providing you with information about newly developed and exclusive products.
If applicable law permits us to contact you without separate consent, we will contact you based on the legal basis of our legitimate interests to provide you with our services.
Please make sure you can unsubscribe at any time by clicking the unsubscribe button in our emails or by contacting support@xcrawl.com Contact us to opt-out of any marketing-related communications we send you.
We may share your data with the following third parties: CRM software providers, business development service providers, email and email tracking service providers, online live chat service providers, customer support service providers, web hosting companies, Data analysis service providers, payment service companies and other service providers. In all cases, your data will only be disclosed to the extent necessary to provide the service. If you interact directly with one of our service providers, please refer to the respective provider's terms and privacy policy to learn what personal information it collects and stores.
We may disclose personal data to state, government, law enforcement agencies, courts and regulators where required to do so by law, such as to support an investigation or to respond to official requests, including subpoenas. Such disclosure may be necessary to comply with legal obligations and lawful law enforcement requests, or to protect our rights and interests and the safety of our company, employees, customers or the public.
Your personal information may be transferred to and maintained on computers located outside of your state, country or other governmental jurisdiction where the data protection laws may differ than the data protection laws in your jurisdiction. Please be assured that we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
If you feel that your privacy has not been handled in accordance with our Privacy Policy, or if you believe thatyour privacy has been disclosed by anyone while using the Services, please contact XCrawl at : support@xcrawl.com Our Privacy Officer should immediately respond Conduct an investigation.
